Terms and Conditions
Last Updated: 30 September 2025
Welcome to Bondia (Singapore) Furnitures Pte. Ltd. ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our e-commerce portal (the "Site") and your purchase of any products offered on the Site. By accessing or using the Site, you agree to be bound by these Terms.
1. Acceptance of Terms
By placing an order, browsing the Site, or otherwise using the services provided herein, you affirm that you are of legal age and have the capacity to enter into this agreement, and you accept these Terms in full. If you disagree with any part of these Terms, you must not use the Site.
2. Products and Services
Product Descriptions: We attempt to be as accurate as possible in describing our products (furniture, kitchen fixtures, lighting, and custom sets). However, we do not warrant that product descriptions, colors, information, or other content available on the Site are 100% accurate, complete, reliable, current, or error-free.
Pricing: All prices listed are subject to change without notice. The price charged will be the price in effect at the time the order is placed.
3. Order Processing and Payment
Order Acceptance: Your receipt of an electronic or other form of order confirmation does not signify our final acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason.
Payment: We accept various forms of payment. You agree to pay all charges incurred by you or any users of your account and credit card (or other applicable payment mechanism) at the prices in effect when such charges are incurred.
4. Shipping and Delivery
Delivery Estimates: Delivery times provided are estimates only and are not guaranteed. We are not responsible for any delays in shipping or delivery.
Risk of Loss: The risk of loss and title for all products purchased by you pass to you upon our delivery to the carrier.
Inspection: You must inspect all delivered products immediately upon receipt. Any damage must be reported to us within [e.g., 24 hours] of delivery, accompanied by photographic evidence.
5. Non-Refundable Policy (Sales Final)
All sales, transactions and payments made through the Site are final and non-refundable.
We do not offer refunds, exchanges, or store credit for any products purchased, including but not limited to furniture, custom sets, or installation services, unless the product received is demonstrably defective or materially different from the order placed (as determined solely by us).
This non-refundable policy applies once an order has been successfully placed and payment processed, regardless of the reason for cancellation or return request.
6. Warranties and Disclaimers
Limited Warranty: We offer a limited warranty against manufacturing defects for a period of [e.g., 6 months] from the date of delivery. This warranty does not cover normal wear and tear, misuse, improper assembly, or damage caused by the customer.
Disclaimer: Except for the limited warranty stated above, the products offered on the Site are provided "as is" and "as available" without any warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
7. Limitation of Liability
In no event shall Bondia (Singapore) Furnitures Pte. Ltd., its directors, employees, or agents be liable to you or any third party for any direct, indirect, incidental, special, punitive, or consequential damages whatsoever resulting from any (i) errors, mistakes, or inaccuracies of content, (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to and use of our Site and/or products, or (iii) any unauthorized access to or use of our secure servers and/or any and all personal information and/or financial information stored therein.
8. Intellectual Property
The Site and its original content, features, and functionality are and will remain the exclusive property of Bondia (Singapore) Furnitures Pte. Ltd. and its licensors. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Bondia (Singapore) Furnitures Pte. Ltd.
9. Governing Law
These Terms shall be governed and construed in accordance with the laws of Singapore, without regard to its conflict of law provisions.
10. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide notice of any changes by posting the new Terms and Conditions on this page. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms and Conditions.